Privacy Policy

Privacy Policy

We gather online customer information to enhance your online experience with us, helping to improve and maintain the content of our website and for marketing.

The information is collected when you complete our feedback or contact form. Additionally, when you purchase products from our online shop. This information may be used to advise you of changes to our website, or to let you know about our newest products. A record of which products you’re interested in or enquire after will be kept so we can improve our website and customer service.

Addresses and telephone numbers are used for processing orders and when communication is needed directly relating to orders or enquiries placed through our site.

Addresses may also be used for periodic mailings from Dege & Skinner. Cookies are used on our website shop section, but only to keep track of the contents of your shopping cart once an item is selected.

If you do not wish to receive e-mails or communications from us, please advise us by telephone on +44 (0) 20 7287 2941 or by e-mail at info@dege-skinner.co.uk

Cookie Policy

This site uses internet cookies in the webstore section, but only to keep track of the contents of your shopping cart once you’ve selected an item.

Cookies are small pieces of information that are stored by your browser on your computer to improve the speed at which it can access pages of our website, thereby giving you a better browsing experience. These cookies do not record or store any personal details and are harmless to your computer. Should you not wish to store cookies on your computer from our website or any other, it is possible to change the settings on your web browser to prevent cookies from being stored. Please note that disabling cookies may reduce the performance of our website on your computer.

Your Right To Know

Dege & Skinner respects your right to know about the information we hold about you. So if at any point you wish to see the information held against your account, you may write to us at: Dege & Skinner, 10 Savile Row, London, W1S 3PF, UK.

Secure Storage And Use of Data

Your information will be held by J Dege & Sons Limited, under the trading name of Dege & Skinner.

When making a purchase or signing up for news, we rely on you to register any information about yourself accurately. If you set up an account online and your details change, you’ll need to keep this information up-to-date. Please log into your account and update your personal details. Your account will be password protected by a password generated by you at the point of set up. You’re responsible for maintaining the confidentiality of your own password and account, as well as activities that occur in account.

Your personal information may be used for the following purposes:

• Fulfilment/delivery of orders
• Process of payment for goods upon dispatch
• Credit authorisation from your card issuer
• For contact with any queries about your order
• With dispatch administration e-mails to you regarding your order

We won’t keep a permanent record of your credit card details. Details will be stored initially so we can process your order, take payment on dispatch and provide refunds, if necessary. The card details provided during the checkout process will be taken and stored securely on the secure payment gateway, Worldpay. Once your transaction and any required refunds are completed, all card data will be securely erased.

If you link to another website from ours, we won’t give them your details. It will be at your discretion to provide your details to that website. You use these links at your own risk. Dege & Skinner does not accept responsibility for the content held on those sites.

We’re obliged to provide the data if police request information during the course of an investigation into suspected illegal activities.